Refund policy

At Pactorypure, we strive to ensure you are completely satisfied with your purchase. If you are not entirely happy, we are here to help.

1. Returns

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be:

• Unused and in the same condition that you received it.

• In the original packaging.

• Accompanied by a receipt or proof of purchase.

2. Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

 

3. Shipping for Returns

You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.

4. Damaged or Defective Items

If you receive a product that is damaged or defective, please contact us immediately at ramerescounsellor716@outlook.com with photos of the damage. We will prioritize a replacement or a full refund for any defective items.

5. Contact Us

If you have any questions on how to return your item to us, contact us:

• Store Name: Pactorypure

• Email: ramerescounsellor716@outlook.com

• Phone: +1 510-630-2277

• Address: 2125 US A20, Swanton, Ohio 43558, United States